ActiveSync Problem

Duckman · #1 (**permalink**) 04-10-2003, 05:30 PM

ActiveSync and my Outlook have been working great until today. I have my AS set to continuously sync when connected. So if I add a task, the little AS icon in the taskbar shows up yellow and syncs up the task with my Axim.

This does not happen any more when I change something in my Outlook. It DOES still happen when I add or delete something on my Axim. So as near as I can tell, it is not a problem with the Axim, but with my desktop computer. Almost, like AS cannot see any changes made in Outlook anymore.

I have deleted the partnership and re-established, but this has not helped. I have changed the Sync options to manual and back to continuous, but no help.

Any suggestions?

Thank you in advance!

Duckman · #2 (**permalink**) 04-11-2003, 10:34 AM

*bump*

Update - I have upgraded to version 3.6 of AS and still not working. I decided to delete AS and reinstall, still no go.

I believe I have a problem with my Outlook, any thoughts? Unfortunately this is a company computer and.......hmm......maybe a reformat is in order. It has been pretty slow booting up lately.

Duckman · #3 (**permalink**) 04-11-2003, 03:18 PM

Another Update....

It appears that ActiveSync IS updating my changes.....about an hour later.

I have set the Server Option for Sync every 5 minutes when Device is connected to my PC. This does not matter either.

So.....I can make a change in Outlook on my desktop and it will sync with my connected Axim, it just takes a while. <_<

Frustrating...... :angry:

Duckman · #4 (**permalink**) 05-01-2003, 11:42 AM

As a follow-up to this thread. I ended up reformatting my hard drive due to other problems with my PC. Now everything works fine.

If this happens again, I am going to uninstall Outlook and reinstall and see if that takes care of the problem.

Computer Ninja · #5 (**permalink**) 05-01-2003, 03:35 PM

Strange.

graybeard · #6 (**permalink**) 05-05-2003, 10:38 PM

I recently purchased an Axim after using a Palm for some time. All is fine, except when I sync with my PC, nothing happens with Outlook (Contacts). The ActiveSync screen says "see status on device" - whatever that means. The same message is given for Calendar, but it syncs all right. I'm obviously missing something. Any help would be appreciated.

Graybeard

dfilias · #7 (**permalink**) 05-05-2003, 10:46 PM

I've figured out my issue with activesync...

Whenever I switch batteries, I need to do a soft reset in order for ActiveSync to work. Bizarre.

RommelS · #8 (**permalink**) 05-05-2003, 10:51 PM

That was why I mentioned before not to always blame ActiveSync.

Check this POST

dfilias · #9 (**permalink**) 05-06-2003, 10:32 PM

Just catching up. Thanks for the info.

I'm a minimalist/purist & scientist/engineer.

Can anybody tell me WHY (you can use PhD-level techno-jargon... actually, please do) Pocket PC's require soft resets?

Now when it won't sync, I soft reset.

ActiveSync has worked flawlessly... including Intellisync too.

BTW, I do not believe that soft resets, hard resets, uninstalling & reinstalling are SOLUTIONS to a problem.

Joel · #10 (**permalink**) 05-13-2003, 12:10 PM

I experienced the same problems. After trying all sorts of solutions I found out that I got best results by:
- always manually disconnecting the connexion on the Axim before removing it from the cradle
- synchronizing with Outlook running offline (you need to synchronize outlook with your server first).

providing these little extra steps I did not experience the hang-ups anymore.