Screen Locked up and Frozen

[keithcharles]

I know this may be to late but did you check the button lock on the side should not be able to see any red

[mar531]

Atang, these are some of the things I did. I was frustrated with mine as well. I placed it in the cradle without the battery, got the famous unresponsive blue screen, but connected to my PC to snyc, wiggled it a bit until if finally connected,(it never did turn on) but it did talk to my PC where I was able to send my files back and forth. Then I put the battery back in and held the power button for a while until the system booted up past that blue screen. I do only get the blue screen while in the cradle. Hope this helps.