Axim x51v and windows media player unable to sync

heartNP08 · #1 (**permalink**) 05-20-2006, 06:25 PM

Does anyone know how to get the axim x51v to sync with windows media player 10? I can sync with everything else (email, calendar, etc.) with no problems. I keep getting the message in WMP- device not found, press F5 to refresh. It does not recognize that my device is connected, or the sd card. It is driving me crazy. I have reloaded WMP, tried to resync numerous times. I'm out of ideas. Can anyone help? I was also on dell's forum and this looks to be an ongoing problem for numerous people. I'll take any suggestions. Thanks

Dr. Zsusa · #2 (**permalink**) 05-20-2006, 11:16 PM

Just yesterday I solved this problem after months of frustration by updating to ActiveSync 4.2 Beta. You can get it at:
http://www.microsoft.com/windowsmobi...c/default.mspx
FYI, one way to see if there are previous posts on a topic your need is use the "search this forum" tool (top right of screen). I found the tip to update to 4.2 posted by Mahstah on 5-02-06 that way.
Good luck!

heartNP08 · #3 (**permalink**) 05-21-2006, 10:38 AM

Thanks for the info, I will try this. When you installed the 4.2 version did everyhting else sync okay also? I currently have the Activsync 4.0. Which everything else is synching so I don't want to lose that function. Do I have to uninstall the 4.0 before I install the 4.2 version? This is all new to me so I'll take all the help I can get. I want to use my PDA to the full potential. Wish me luck.

Dr. Zsusa · #4 (**permalink**) 05-21-2006, 10:57 AM

My stuff was all fine, and I had no problems at all when I updated. I don't think I had to remove the previous version - though it's possible I was prompted to when I did the update.
I also am just beginning to use my PDA fully. I have been very happy with how well things have worked when I've installed software...so far (it has only been a couple of days :-).
Good luck!!! Let me know how you make out.