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Are you trying to access the net wirelessly or on the cradle? If using the cradle, make sure you're using the latest version of Activesync, 4.1. Make sure in Start-->Settings-->Connections-->Network Cards you have The Internet selected. If your host computer doesn't have an internet connection, you will not access the internet on a cradle. If your school has special settings or security you will need to speak with your network administrator about configuring the Axim to connect through their network.
A soft reset with the button on the back might help too.
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