Axim x5 Sync Issue

[edfiero1]

Axim X5 Pocket PC v3.0. (Using ROM A04) It will CONNECT to my desktop running Windows XP Professional, but will not synchronize. I have tried both ActiveSync 3.7 and 3.8 Each time uninstalling, and rebooting. I have done a Reset on the Axim as well. Any suggestions? I am unable to get to the point of creating a partnership.

The USB Cradle is recognized right away, and no errors are encountered during the install.

My problems are that when I try to right click on the icon in the task bar, and I select Open Microsoft Active Sync...NOTHING HAPPENS. Also, if I right click the icon and select Explore it says "Critical Communication Services have failed to Start".

I am using Norton Firewall and Anti Virus. I tried disabling it, but that had no effect.

Suggestions?
Thanks!

[Drifter]

Welcome to axiomusers.com.

I suspect the problem is due to Activesync 3.7 or 3.8.

These versions ( and earlier) need the axim to communicate on a comm port with a number lower than 13. It is not difficult to find that after adding camears, scanners , printeres etc the axim connects via a prort in the mid to high 20's. You can manually change the port number, but this is not so easy.

The best solution is to remove AS3.7/3.8 and download and install 4.1 from microsoft. This version does not have the comm port restriction.

Again best to install with the firewall and virus protection disabled