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05-08-2003, 02:35 PM
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Member
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Join Date: Mar 2003
Posts: 67
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After updating my Axim to Rom A3 I was not able to restore my backup which I made prior to the update. Now that I installed everything I installed before I am not able to read my e-mail anymore. Everything else is after a sync. in sync exept for the e-mail. Where did I go wrong ?
Ronald
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05-08-2003, 03:07 PM
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Moderator
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Join Date: Jan 2003
Location: Minneapolis, MN
Posts: 408
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Did you check the ActiveSync settings for your e-mail sync? The default is to sync only the last 5 days worth of stuff. It is also going to limit the number of lines copied to 100 and limit the size of file attachments.
See if that helps you out.
__________________
Duckman
<span style=\'color:blue\'><span style=\'font-size:8pt;line-height:100%\'>"It is a strange fate that we should suffer so much fear and doubt for so small a thing" - Boromir, The Lord of the Rings, the Fellowship of the Ring</span></span>
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05-08-2003, 04:54 PM
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Member
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Join Date: Mar 2003
Posts: 67
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I sure did.... in fact my Axim has just to copy the e-mails from my pc outlook.... but it doesn't.
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05-08-2003, 11:56 PM
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Senior Member
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Join Date: Jan 2003
Location: Houston, TX
Posts: 2,887
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Ronald, have you tried doing a soft reset?
__________________
<span style=\'color:green\'><span style=\'font-size:8pt;line-height:100%\'><span style=\'font-family:Arial\'>Get the basics first, and then expand your knowledge </span></span></span>
<span style=\'font-family:Arial\'><span style=\'color:blue\'>Please don't PM me if you have any questions. Instead post your questions or send it to me via email - Thanks.</span></span>
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05-09-2003, 02:15 AM
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Member
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Join Date: Mar 2003
Posts: 67
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I sure did.... when I look at the settings I
get the option :
Pocket access
in box
This Pocket Access option is a new one according to me
I can't activate the inbox !
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05-09-2003, 03:15 PM
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Moderator
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Join Date: Jan 2003
Location: Minneapolis, MN
Posts: 408
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On your desktop, search for a file called SCANPST.EXE.
This is a utility that is installed by Microsoft Outlook. It will scan your PST file that contains all of your e-mails and look for any corruption. It will also try and fix it up for you. Once you scan your PST file, try and reconnect the Axim to your ActiveSync.
I would suggest backing up before running anything like this.
__________________
Duckman
<span style=\'color:blue\'><span style=\'font-size:8pt;line-height:100%\'>"It is a strange fate that we should suffer so much fear and doubt for so small a thing" - Boromir, The Lord of the Rings, the Fellowship of the Ring</span></span>
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05-09-2003, 04:00 PM
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Member
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Join Date: Mar 2003
Posts: 67
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Thanks Duckman but scanpst couldn't find any error.
Outlook works ok on my pc...I can send and receive e-mails. The trouble is that (after the update to A03) The Axim doesn't synchronize the e-mail.
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05-09-2003, 04:34 PM
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Moderator
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Join Date: Jan 2003
Location: Minneapolis, MN
Posts: 408
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After your upgrade to A03, did you restore from a backup?
I have restored from backup before only to find that I could not sync up tasks. They did not appear in my list as available to sync. I had to break down and do a hard reset and re-install everything on my system in order to do any syncing again.
You may have to go down this path to get your e-mail sync capabilities back. 
__________________
Duckman
<span style=\'color:blue\'><span style=\'font-size:8pt;line-height:100%\'>"It is a strange fate that we should suffer so much fear and doubt for so small a thing" - Boromir, The Lord of the Rings, the Fellowship of the Ring</span></span>
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05-10-2003, 02:22 AM
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Member
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Join Date: Mar 2003
Posts: 67
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My restore went as far as 99 % then it gave an error....To my surprise most of the applications were restored.. now that you mentioned it.. this may be the fault.... I will do a hard reset and install the software by hand =... the data is on my pc so after having installed the programs it will be synced....
I'll let you know
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05-10-2003, 05:22 AM
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Member
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Join Date: Mar 2003
Posts: 67
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Problem solved.... I have hard resetted my Axim and installed the progs all over again and voila ..... I can acces my e-mail again.
Thanks Rommel and Duckman for your support !
Ronald Renting (The Netherlands)
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