Outlook Sync with x30

[geeoff81]

I have an Axim x30 and I've been synching with Outlook 2000 for the last year. I recently had to update my groupwise from version 6 to version 7. Now, everytime I plug in my axim to sync, it tries to sync with the Groupwise calendar and contacts instead of the outlook calendar and contacts. I've looked at the settings in ActiveSync and they still list outlook as the calendar and contacts that are synching. Any suggestions?

I've got ActiveSync 3.8 because my axim is running Windows Mobile 2003 SE 4.21

Thanks!
Geoff

[Mahstah]

Try changing your default email program back to Outlook. Go to Start-->Set Program Access and Defaults and choose Outlook as your default email program. If the option isn't on your start menu you can add it from Start-->right click for properties-->Customize-->Advanced and near the bottom you'll see the option to enable it on the start menu.

[geeoff81]

That may work, but I want to use Groupwise for my default e-mail, not outlook. I had groupwise set as my default before I upgraded to version 7. Any other suggestions? I really appreciate the help!!

[Mahstah]

I'd try it just to see if it works, assigning a default client does nothing more than make that program open when you click on an email link from your browser. It won't affect your end usage when you manually launch Outlook or Groupwise from the desktop shortcut.

Another option is to lose the wifi sync ability present in AS 3.8 and try syncing with AS 4.2.

[geeoff81]

A few things. 1) I tried changing the default e-mail client, but my only options are "use current program", Groupwise or Outlook Express. Outlook isn't one of the options - any idea how to make it an option? When I click on the start menu, Outlook is the option that appears at the top along with Mozilla (my default web browser), so perhaps I already made it the default without knowing.

2) I did upgrade to ActiveSync 4.2 because I don't use wifi syncing and I still get the same problem.

3) I've tried installing Novell's PDA connect to see if that'll allow me to sucessfully sync with Groupwise and I get the error "unable to connect to device. verify that active sync is running" (which is is).

Any other thoughts?

Thanks for your help!

Geoff

[Mahstah]

If Outlook is the one in your start menu, it is already assigned as the default client unless you manually changed it in the start menu properties. From there it's possible to show a non-default mail client on the start menu. Since it appears that it's already your default, it won't be available in the Set Program Access and Defaults program except as the "use current option" option, same as my machine.

Are there any updates you can apply for Groupwise? Since I can't test in your exact environment I can't suggest much else...