Thank you KimChee for using the word I was searching for. OBSECURE! I was unable to find drivers online for it. The software installation fails everytime. I went to the manufacturer's web site to find drivers and support. They don't have this item anywhere on their web site. The support url on the back of the packaging gives a 404 error.
http://www.smartm.com/btsupport
My bluetooth device doesn't detect devices in the room either. I will take one last chance after I update the ROM from A01 to A05. The Dell web site has a ROM update that is supposed to do the following:
1.Enhance LEAP-WAP wireless encryption.
2.Increase the data transfer rate of SDIO to 19.5MHz on PXA27X C5.
3.Add a new network certification -- GoDaddy SSL certificate root into the ROM image.
4.Phase in new updated Bluetooth stack BTW-CE 1.5.0.2601.
5.Added wireless compatibility for Cisco Wireless Multimedia (WMM)
6.Bug fix for Home applet screen on the X50.
7.Bug fix for WMV Marathon display codec.
I'm not sure if the ROM update listed under # 4 will help the situation at all. I'm not very techno saavy but I do know how to Google. Is there a technical person here that can translate this into something I can better understand?