Update: I've gone through a trouble-shoot at the Dell website that I found after selecting X30 product and searching "locked up".
http://support.dell.com/support/topi...30A68F27286324
I'm sitting here with the X30 plugged in and the main battery out. I've been through all the steps up to the point where it wants me to reinstall the ROM. I had to go through another search and all I could find was updating the ROM using the CD that comes with the X30. This is a refurbished unit that I got without a CD. I have no way to fetch the ROM to reinstall.
I tried to contact a technician but it required a service tag. I clicked on find service tag and it says: We apologize, but we were not able to find your service tag and/or express service code.
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Unable to determine your service tag.
Unable to determine your express service code.
So that's it pretty much. According to the trouble-shoot I've been through, reinstalling the ROM is the next thing .... but I can't get one.
