Thanks for the info, I experienced pretty much all of what you went over here. I was able to read basic pdf files only with Adobe Reader. I downloaded MS Reader, it all loaded fine, but didn't display quite right and missed pages. But the newest version of the Mobipocket Reader works great. Have you tried that? I think if you start with this reader and forget the rest the Axim's work great

. Like I mentioned before also, I did upgrade my Axim to the newest A12 operating system that Dell offers on their site.