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[Mahstah]

I have a support request for the AximUsers.com community.

Today, my Axim X51v presented me with an error message. It reads:

(Title bar) Pocket PC Networking
(Exclamation point yield sign warning icon)
(Error body) Unable to obtain a server-assigned IP address. Try again later or enter an IP address in Network settings.

display_1.JPG

Environment: Windows XP SP2 + all patches, A06 ROM, ActiveSync 4.1

Situation: The pocket PC syncs fine, can access the internet when cradled or over WiFi, and displays the correct DHCP IP address when cradled. There is no functional loss to the Axim but the error message persists. It pops up after about 1 minute when the Axim is set in its cradle to sync. The error message is an annoyance.

Setting a static IP to IP: 169.254.2.1 Subnet Mask: 255.255.0.0 Gateway: 169.254.2.2 did not solve the problem when applied to the adapter Remote-NDIS Host on the Axim. Remote-NDIS Host is the ActiveSync USB network adapter that communicates with the desktop Windows Mobile network adapter. Restarting the desktop computer multiple times and soft resetting the Axim multiple times did not help. Reinstalling ActiveSync did not help either. Disabling the Windows firewall completely did not resolve it. Wireless is disabled, the message is related to the USB “network” connection. The Remote-NDIS Host adapter gets the correct IP when set to DHCP.

I have researched this error message in multiple ways on Google and read a number of other site’s forum posts with this problem (which goes back to WM 2003), but no solutions. Some people suggest setting a static IP, but didn’t get confirmations as to whether it worked. It didn’t work for me. Even the Google groups microsoft.public.pocketpc group has threads regarding it but no confirmed solutions.

I hope someone can help me. I'll give a GeForce 5200 AGP 128MB video card to anyone who solves this. Thanks,

Mahstah