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bludragon2, welcome to aximusers.com
I suspect you have obtained thix x5 secondhand ??
Unfortunately what you describe is a standard fault on x5's that have been well used and can be caused by one of 3 problems. I will list them in order of ease of correction
1) Their could be a screen protector that is causing a problem, remove the protector and try again.
2) Their could be dirt between the case and the screen, remove this by using a business card to push between the screen and case, run this arround the screen to remove dirt.
3) The most likley. After some use, the mail button will have rubbed away the coating on the cable between the motherboard and screen, shorting out touchscreen and giving exactly the problem you describe.
Test this theory by squeezing together the sides of the axim VERY Hard and whilst doing so, try screen align, it will work unil you release the sides.
If you can, you may wish to return the x5 to where you purchased, if not, you solve the problem by opening the axim, taking out the motherboard/screen assembly and putting some insulation tape on the cable to stop the problem.
If you want to do this, let me know and I'll send you instructions.
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Drifter
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