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You are definately in the minority if you hate it. I have owned a number of X5's and have 4 in use in the company and every one thinks they are great.
Regarding Activesync. Did you install this before connecting the PDA ??. This is vital.
I would suggest you remove Activesync and do a hard reset on the X5. Download Activesysnc 3.8 off the web and reinstall.
All should then work
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Drifter
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