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:w00t: There is actually a fix for this problem!!!
First here is the problem: The mylar coating on the ribbion cable for the touch screen is getting worn away by the Axim Case.
The Fix: a 1/16" x 1/16" piece of electrical tape!
Okay so after hard resesting every time it happened, getting a screen protector, cleaning the screen protector and finally replacing my axim with Dell and then going through the same frustrations 3 months later with the new one I found this message and I was so frustrated I tried the process and I can say after 6 months I have had no problems.
"I had this problem for about 6 months. I was able to work around it by pressing in on the sides. The problem progressively got worse, so I decided to open it up and see what was going on. This is what I found:
The touch screen lays on top of the display screen. At the bottom of the touch screen, directly below the "Inbox Button", there is a flex cable (flat mylar with conductors). I found that the contacts from the button had scratch through the mylar on the flex cable and would short out. I suppose this would scramble the decoding from the touch screen.
To correct the problem, I cut a small piece of electrical tape and laid it across the damaged area on the flex cable. I reassembled it using just the screws (I left the rubber sides and feet off) and tested it. After I was sure it was working correctly, I finished assembling it.
You can find detailed disassembly instructions on the web by doing a search for X5 screen replacements. The procedure isn't that difficult, just be careful when you remove the rubber sides and feet to lift them slowly and try to keep the glue stuck to the rubber (this makes reassembly much easier).
Quick instruction:
1. Do a complete backup of your unit (you will loose all your data).
2. Remove both batteries and any cards.
3. Remove the rubber feet, sides and plugs at the bottom back.
4. Remove 6 screws from the back.
5. You should be able to remove the back of the unit.
6. Unplug the speaker cable (pull straight up on the plug).
7. Lift the motherboard and screen away from the front cover.
8. Make your repair.
9. Reassemble in reverse order."
Remember when you open a case you void your warranty!!! But if your warranty is over you have not much to loose, go slow be carefule and limit the static as usual in your work area. (the hardest part is removing the rubber feet and sides slow enough to reinstall them) A little warmth helps and you can always head to an office supply store and find double sided tape and replace it.
there was nothing more frustrating than not being able to use my Axim correctly, this worked for me I had to pass it on.
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